If you've subscribed but can't access Premium, please try the following:
1. Restore your purchase
Tap Settings in the top-right corner, then tap Restore Purchase.
2. Check your Apple ID or Google account
Make sure you're signed in on your device with the same Apple ID or Google account you purchased with.
3. Check your subscription status
- iPhone: Settings app > your name > Subscriptions
- Android: Google Play Store > profile icon > Payments & subscriptions > Subscriptions
Make sure your PhotoApp subscription is active.
4. Restart and update
Close and reopen PhotoApp, and make sure you have the latest version installed.
If you still can't access Premium, contact us at [email protected] with your User ID and any screenshots or error messages.